Sunday, May 12, 2019

Operation management and corporate strategy Essay

Operation management and corporate strategy - Essay ExampleMarriotts outputs of the disc all over operational fr runure processes The occupation name is Marriott which is carried by Marriott International Incorporated. This company is undeniably has undergone operations strategies over time to ensure that strategic decisions and actions will result to operations main role, objectives, and activities (Slack et al, 2007). Why thither is a need to transform stimulants it is because they cannot automatically be considered final goods or service of processs. This is clear in the fictional character of making a production and using technology for instance to transform raw materials into something useful by undergoing different processing stages (Thomson and Formby, 1993). The same process applies when it comes to coming up with service offering. The whole process requires transformation of available resources into something useful that can be served for the benefit of the target use rs, guests or markets (Johnston and Clark, 2008 Stevenson, 2008 Looy et al., 2003 Hill, 2005 Jick and Peiperl, 2002). This means that it is not tho in manufacturing organisations there is a need to come up with transformation of the inputs which in this case it is coarse to hear about the raw materials. However, in organisations where the final product is a form of service, it is heavy to take care that there are also basic inputs that need to be transformed. Marriott Hotels basically need to come up with staffs as its most important resources. In order for the management to effectively promote its vision, these staffs must be fully equipped with the right information so as to elaborately create a business environment that could satisfy customers. According to Slack et al (2007), staffs and facilities belong to the input transforming resources because they have the ability to act upon the input transformed resources which are commonly in a form of materials, information and cus tomers. Due to input processing of material, information and customer, Marriot Hotels were able to come up with hotels with complete amenities and everything that a customer may want to find in a hotel. The five performance objectives The five performance objectives are important for an organisation not just for the purpose of obtaining corporate goals scarce in order to achieve agonistical advantage (Slack et al., 2007). Quality, speed, dependability, flexibility and cost are not only determinants of good performance of an organisation but they are all essential characteristics that can be obviously found in a product or service offering. Outsourcing of service for instance, especially in hotels is found to result to reduce cost, and improve the feel and flexibility of the service (Rodriguez and Robaina, 2004). In reality, there is an observed link between business environment and the option of operational strategy choice of the five performance objectives especially on depend ability (Gyampah and Boye, 2001). Customer service in actual setting always integrates the issue of the service speed and part of it is the determination of customer satisfaction (Davis and Maggard, 1990). Flexibility issue is widely heard among manufacturing org

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